Transforming Inventory and Order Management for a Lights Distributor
- Chakravarthi Gera
- Sep 21
- 2 min read
Client Overview
A prominent distributor of lighting products in India was facing operational bottlenecks due to manual order processing and fragmented inventory tracking. With a diverse product catalog and growing customer demand, their legacy systems were unable to support the scale and complexity of their operations.
Business Challenge
The distributor needed a solution that could:
Automate the entire order lifecycle—from sample dispatch to final delivery
Provide real-time visibility into inventory across multiple warehouses
Track customer interactions and order history seamlessly
Scale with business growth while remaining easy to use
Their existing tools were fragmented, lacked integration, and required significant manual effort, leading to delays, errors, and missed opportunities.
Solution Delivered By Hopnet
We implemented ERPNext tailored to the distributor’s unique workflows. ERPNext was chosen for its flexibility, modularity, and open-source foundation, allowing for deep customization and seamless integration.
The solution was designed to:
Automate key processes including challan creation, purchase orders, invoicing, warehouse orders, and delivery tracking
Centralize all order and inventory data for real-time access
Provide actionable insights into product movement, customer behavior, and logistics
Enable seamless communication and tracking for both internal teams and customers
Key Outcomes
1. Operational Efficiency
3X reduction in manual effort for order processing
50% faster delivery times through automated workflows
Elimination of paper-based tracking and spreadsheet dependency
2. Real-Time Inventory Visibility
100% visibility across all warehouses
Live tracking of stock levels and order status
Identification of fast- and slow-moving SKUs for better inventory planning
3. Data-Driven Insights
Centralized dashboard showing sales trends and customer preferences
SKU-level profitability analysis
Logistics cost breakdown based on product weight and fragility
4. Enhanced Customer Experience
Automated order confirmations and shipment tracking
Real-time updates and modification options for orders
Streamlined returns and reduced support queries
5. Scalable and Future-Ready
ERPNext’s modular architecture supports future feature additions
Built to handle increasing order volumes and product lines
Ready for integration with other business systems and third-party tools
