Rapidly transforming the payroll process for 500+ delivery partners at Sid's Farm
- Chakravarthi Gera
- Sep 21
- 2 min read
Client Overview
Sid’s Farm is a rapidly growing direct-to-consumer (D2C) dairy company operating across multiple cities in India. Known for its obsession with quality, the company ensures rigorous testing of all products before delivery. A critical component of its operations is a large team of 500+ delivery partners, responsible for timely product distribution.
Business Challenge
Sid’s Farm faced significant operational inefficiencies in managing delivery partner attendance and payroll:
Manual Processes: Attendance and payroll were tracked using spreadsheets, leading to errors and delays.
Scalability Issues: As the company expanded, manual tracking became unsustainable.
Complex Workflows: Handling leaves, bonuses, and advance salaries involved chained, non-standardized processes.
Lack of Real-Time Visibility: No centralized system to monitor attendance issues or partner shortages at dark store locations.
Solution Delivered By Hopnet
We implemented a customized ERPNext-based HRMS solution, integrated with biometric devices and enhanced by a React-based mobile application. The tech stack included:
ERPNext: Core HRMS and payroll engine.
React: Front-end for mobile and web interfaces.
Python: Backend logic, automation scripts, and integration services.
Key Features & Functionalities
Biometric Integration
Attendance data from biometric devices at dark stores is automatically synced with the ERP system.
Custom Mobile App for Delivery Partners
Built using React.
Features include:
Distance tracking
Leave and advance salary requests
Earnings dashboard
Automated Payroll Workflows
Salary slips generated automatically.
Approval workflows for leave, advances, and bonuses.
Payroll processing time reduced from several days to a few hours.
Operational Hierarchy & Route Management
Custom modules to manage multiple delivery routes and team hierarchies.
Hiring & Onboarding Tools
Streamlined recruitment and onboarding of new delivery partners.
Automated Reporting
Real-time reports sent to stakeholders.
Alerts for attendance anomalies and partner shortages at dark stores.
Impact and Outcomes
Metric | Before Implementation | After Implementation |
Payroll Processing Time | Several days | Few hours |
Attendance Accuracy | Low | High with biometric integration |
Scalability | Manual Bottlenecks | Automated & Scalable |
